Cancellation + waitlist POLICIES
CANCELLATIONS
If you cancel the class prior to the 24 hour window before class starts, a credit for the class purchased will be added back to your account.
If you do not cancel within the 24 hour window before class starts, or do not show up for a pre-registered class, you will be charged for the class in full.
All 1-week unlimited package holders are subjected to a $20 no-show fee and a $10 late cancel fee if class cancellation occurs within less than 24 hours.
To cancel or reschedule, please call us at (646) 655-3206.
WAITLISTS
We encourage you to sign up for the waitlist for classes that are full. Should we receive a cancellation, the next person on the wait list will be bumped in.
For weekly classes: if a guest is on the waitlist and does not secure a spot, the class is credited to their account for future use, with no refunds issued.
For monthly workshops: If a guest is on the waitlist and does not secure a spot, the guest will be refunded.