Frequently Asked Questions

Yes, we do! Please visit our gift card page here to purchase online, or call us at (646) 655-3206.

Sage + Sound accepts all major credit cards.

You should have received an email from our customer service team upon placing your order with your tracking number. Please email retail@sage-sound.com if you need this resent.

There is no membership for Sage + Sound. We are a community and all are welcome!

We do not offer student discounts at this time.

Please chat with us through our website, email us at retail@sage-sound.com, text us at (347) 652-2387 or call us at (646) 677-5155.

Get in touch with our press guru, studiobeautypr@gmail.com.

We currently do not ship outside of the U.S.

We currently do not ship to P.O. boxes.

Sage + Sound accepts returns / exchanges on all unopened products within 15 days of purchase for a full refund to the initial form of payment. Please reach out to us at retail@sage-sound.com for more information and/or to initiate your return or exchange. Shipping charges incurred for returning any items will be the responsibility of the customer. If you are near our flagship location, you may bring in the item you wish to return within 15 days of the day it was received.

Yes.

To initiate a return, please email retail@sage-sound.com

Refunds will be received within 5-7 business days.

All shipping costs are incurred by the customer.

The Study is Sage + Sound's dedicated space for movement, meditation, sound, breathwork, workshops, and community experiences designed to support everyday wellbeing.

Absolutely. Our classes welcome all experience levels, and our practitioners offer thoughtful guidance throughout each experience.

Just yourself. Wear comfortable clothing you can move or relax in. Most classes require shoes to be removed, so we recommend bringing socks. We'll provide everything else unless otherwise noted.

Please arrive 10–15 minutes before class begins to check in and settle into the space. Studio doors close five minutes after class starts to ensure an uninterrupted experience for everyone.

Classes may be canceled up to 24 hours before the scheduled start time. Late cancellations and no-shows are subject to our cancellation policy and applicable fees.

Yes. We offer private classes, corporate wellness experiences, celebrations, and customized group experiences.

Please arrive 10–15 minutes early to check in and complete any necessary forms. Your practitioner will discuss your goals before tailoring your treatment to your individual needs.

Every wellness journey is unique. Whether you're looking to relax, restore, recover, or address a specific concern, our team is happy to recommend the treatment best suited to your goals.

Services may be canceled or rescheduled up to 24 hours before your appointment for a full refund or credit. Cancellations within 24 hours and no-shows are charged in full.

Late arrivals may result in a shortened treatment to accommodate the next guest. Guests arriving more than 15 minutes late for certain services may need to be rescheduled and are subject to our cancellation policy.

Absolutely. Many guests combine treatments to create a personalized wellness experience. Our team is happy to recommend complementary services based on your goals.

Yes. We offer Services + Classes Gift Cards for treatments, classes, and workshops, as well as Retail Gift Cards for purchases in-store and online.